Complying with Art 8, Par 2 of Consumer Protection Act (National Gazette No.79/07., 125/07., 79/09. and 89/09.) we inform our consumers that their complaints on our service quality can be filed in writing and mailed to the following address:

Ozaljska 93
10 000 Zagreb

or to our e-mail address:

We will provide a written response no latter than 15 days upon receiving the complaint.
We kindly ask you to provide the following consumer’s data when filing a complaint: first and last name and a response address.

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